Surfly
4.3
Description
Surfly is a leading co-browsing and collaboration platform designed to empower businesses to deliver exceptional customer support and sales experiences. By enabling real-time screen sharing, collaborative document editing, and secure file tran...
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Use Cases
Key Features
- File Sharing
- Remote Access/Control
- Screen Sharing
- Real-Time Chat
- Real Time Screen Sharing
- Desktop/Browser Sharing
Made For
Industries
- Financial Services
- Healthcare
- Insurance
- Software
- E-commerce
Customer Segments
- Small Businesses
- Mid-size Businesses
- Large Enterprises
Supported Platforms
- Web
- Mobile
Pros
- Seamless integration with existing tools (CRM, chat, call centers)
- No software download required for customers, simplifying the user experience
- Highly customizable UI to maintain brand consistency
- Robust security features to protect sensitive customer data
- Versatile feature set covering co-browsing, screen sharing, and collaboration
Cons
- Potential dependency on stable internet connections for both agent and customer
- May require some technical expertise for advanced API integrations and customization
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Current average rating is based on research conducted at Exafol