Surfly logo

Description

Surfly is a leading co-browsing and collaboration platform designed to empower businesses to deliver exceptional customer support and sales experiences. By enabling real-time screen sharing, collaborative document editing, and secure file tran...

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Use Cases

Key Features

  • File Sharing
  • Remote Access/Control
  • Screen Sharing
  • Real-Time Chat
  • Real Time Screen Sharing
  • Desktop/Browser Sharing

Made For

Industries

  • Financial Services
  • Healthcare
  • Insurance
  • Software
  • E-commerce

Customer Segments

  • Small Businesses
  • Mid-size Businesses
  • Large Enterprises

Supported Platforms

  • Web
  • Mobile

Pros

  • Seamless integration with existing tools (CRM, chat, call centers)
  • No software download required for customers, simplifying the user experience
  • Highly customizable UI to maintain brand consistency
  • Robust security features to protect sensitive customer data
  • Versatile feature set covering co-browsing, screen sharing, and collaboration

Cons

  • Potential dependency on stable internet connections for both agent and customer
  • May require some technical expertise for advanced API integrations and customization
Company Name
Surfly
Year Founded
2010
HQ Location
Amsterdam, Netherlands
LinkedIn
51-200 employees
@Surfly
2K-5K followers

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