Question 1

What problems does Swiftly solve for transit agencies?

Accepted Answer

Swiftly addresses key challenges faced by transit agencies, including unreliable service, inaccurate passenger information, reactive incident management, and limited operational visibility. It provides a proactive solution for improving on-time performance, enhancing passenger communication, and optimizing resource allocation.

Question 2

What data sources does Swiftly integrate with?

Accepted Answer

Swiftly integrates with a wide range of data sources, including AVL/GPS systems, CAD/AVL, passenger counters, GTFS feeds, social media, and third-party APIs. This comprehensive data integration provides a holistic view of the transit system.

Question 3

How does Swiftly improve passenger information accuracy?

Accepted Answer

Swiftly leverages real-time data and predictive analytics to provide accurate arrival and departure predictions. It also enables agencies to quickly disseminate service alerts and updates to passengers through various channels, including mobile apps, websites, and digital signage.

Question 4

Is Swiftly a cloud-based solution?

Accepted Answer

Yes, Swiftly is a fully cloud-based platform, offering scalability, reliability, and accessibility from anywhere with an internet connection. This eliminates the need for costly on-premise infrastructure and maintenance.

Question 5

What kind of reporting and analytics does Swiftly offer?

Accepted Answer

Swiftly provides robust reporting and analytics dashboards that allow agencies to track key performance indicators (KPIs), identify trends, and measure the impact of service improvements. Reports cover on-time performance, ridership, incident management, and passenger feedback.

Question 6

How does Swiftly help with incident management?

Accepted Answer

Swiftly provides real-time alerts and visualizations of service disruptions, enabling agencies to quickly respond to incidents and minimize their impact on passengers. It also facilitates communication and coordination between different departments and stakeholders.

Question 7

What security measures are in place to protect transit data?

Accepted Answer

Swiftly prioritizes data security and employs industry-leading security protocols, including encryption, access controls, and regular security audits, to protect sensitive transit data.

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