Question 1

What are the key benefits of using Unduit for mobile device management?

Accepted Answer

Unduit helps organizations reduce mobile device repair costs, minimize employee downtime, improve data security, and gain valuable insights into mobile device usage patterns, ultimately boosting productivity and controlling expenses.

Question 2

How does Unduit handle data security during the repair process?

Accepted Answer

Unduit prioritizes data security by providing a unified repository for sensitive corporate data and implementing restricted access controls to devices in official custody.  Data wiping and secure repair processes are integral to the platform.

Question 3

Can Unduit integrate with our existing IT systems?

Accepted Answer

Unduit offers integration capabilities with popular IT service management (ITSM) and enterprise resource planning (ERP) systems, allowing for seamless data exchange and workflow automation. Specific integrations vary, so please contact sales for details.

Question 4

What types of mobile devices does Unduit support?

Accepted Answer

Unduit supports a wide range of mobile devices, including smartphones, tablets, and ruggedized devices, running iOS, Android, and potentially other operating systems.  Check our compatibility list for the most up-to-date information.

Question 5

How does the loaner device pool feature work?

Accepted Answer

Unduit's loaner device pool allows IT staff to quickly replace broken devices with pre-configured loaner units, minimizing disruption to field service teams and ensuring continued productivity. The platform manages the loaner device inventory and tracking.

Question 6

What kind of reporting and analytics does the Insights Center provide?

Accepted Answer

The Insights Center offers comprehensive reports on mobile device usage, repair costs, device lifecycle, and other key metrics. These reports help organizations identify trends, optimize spending, and make informed decisions about their mobile device strategy.

Question 7

Is Unduit suitable for companies with a remote workforce?

Accepted Answer

Yes, Unduit is particularly well-suited for companies with remote workforces, as it enables centralized management of mobile devices regardless of location and ensures business continuity through features like loaner device pools and remote support.

Question 8

How does the self-fund repair program work?

Accepted Answer

The wallet functionality allows employees or departments to have allocated funds for repairs, streamlining the approval process and reducing administrative overhead. This empowers field service teams to quickly resolve device issues without lengthy approval chains.

Unduit

Description

Videos (2)

Use Cases

Key Features

Made For

Industries

Customer Segments

Supported Platforms

Pros

Cons

No reviews yet

Frequently Asked Questions