Vivantio
4.2
Description
Vivantio is a robust, cloud-based service management platform designed to optimize workflows for both internal IT and external customer-facing teams. Offering enterprise-level functionality with a flexible, configurable interface, Vivantio emp...
Use Cases
Key Features
- Task Management
- Support Ticket Management
- Real-Time Notifications
- Incident Management
- Knowledge Base Management
- Support Ticket Tracking
Made For
Industries
- IT Services
- Healthcare
- Financial Services
- Manufacturing
- Education
Customer Segments
- Small Businesses
- Mid-size Businesses
- Large Enterprises
Supported Platforms
- Web
- Mobile
Pros
- Highly configurable and adaptable to various business processes
- Scalable platform suitable for both small and large organizations
- Comprehensive feature set covering a wide range of service management needs
Cons
- Potential complexity in initial setup and configuration
- May require dedicated resources for ongoing administration and customization
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Current average rating is based on research conducted at Exafol