VSight Remote logo

Description

VSight Remote is an AI-powered augmented reality (AR) remote assistance solution designed to connect on-site technicians with remote experts in real-time. By leveraging the power of AR, VSight minimizes downtime, reduces operational costs asso...

Use Cases

Key Features

  • Live Chat
  • Support Ticket Management
  • Session Recording
  • Screen Sharing
  • Reporting/Analytics
  • CRM

Made For

Industries

  • Manufacturing
  • Healthcare
  • Energy
  • Oil & Gas
  • Aerospace

Customer Segments

  • Small Businesses
  • Mid-size Businesses
  • Large Enterprises

Supported Platforms

  • Web
  • Mobile

Pros

  • Reduced downtime and faster resolution times
  • Significant cost savings through reduced travel expenses
  • Improved knowledge transfer and skill development
  • Enhanced safety by minimizing on-site presence in hazardous environments
  • Increased first-time fix rates and customer satisfaction

Cons

  • Reliance on stable internet connectivity for optimal performance
  • Potential learning curve for technicians unfamiliar with AR technology
Company Name
VSight
Year Founded
2016
HQ Location
Helsinki, Finland
LinkedIn
51-200 employees
@VSightRemote
1K-5K followers

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Frequently Asked Questions