Whatfix logo

Description

Whatfix is a leading Digital Adoption Platform (DAP) that empowers organizations to maximize the value of their software investments. Leveraging the power of GenAI, Whatfix provides in-app guidance, hands-on training through simulated environm...

Use Cases

Key Features

  • Contextual Guidance
  • User Onboarding
  • In-App Training
  • Reporting/Analytics
  • Course Management
  • Content Creation

Made For

Industries

  • Software
  • Financial Services
  • Healthcare
  • Manufacturing
  • Retail

Customer Segments

  • Small Businesses
  • Mid-size Businesses
  • Large Enterprises

Supported Platforms

  • Web
  • Mobile

Pros

  • Accelerated User Adoption: Reduces time-to-value for new software implementations.
  • Improved User Productivity: Empowers users to perform tasks more efficiently and effectively.
  • Reduced Support Costs: Decreases the volume of support tickets by providing in-app assistance.

Cons

  • Implementation Complexity: Setting up and maintaining Whatfix can require significant effort.
  • Potential for Over-Guidance: Excessive guidance can be disruptive to experienced users.
Company Name
Whatfix
Year Founded
2014
HQ Location
San Francisco, CA
LinkedIn
501-1000 employees
@Whatfix
20K followers

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