Description
Zendesk Explore is a robust analytics and reporting solution designed to help businesses gain a deeper understanding of their customer interactions. As part of the Zendesk suite, it provides on-demand reports, customizable dashboards, and leve...
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Use Cases
Key Features
- Functions/Calculations
- Data Import/Export
- Search/Filter
- Data Visualization
- Data Connectors
- KPI Monitoring
Made For
Industries
- Software
- E-commerce
- Financial Services
- Healthcare
- Retail
Customer Segments
- Small Businesses
- Mid-size Businesses
- Large Enterprises
Supported Platforms
- Web
- Mobile
Pros
- Powerful data visualization and reporting capabilities
- Seamless integration with the Zendesk ecosystem
- Machine learning-driven insights for proactive problem solving
- Customizable dashboards and reports to meet specific business needs
Cons
- Can be complex to set up and configure for advanced use cases
- Pricing may be a barrier for smaller businesses with limited budgets
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Current average rating is based on research conducted at Exafol