Zoho FSM
4.6
Description
Zoho Field Service Management (FSM) is a comprehensive, cloud-based solution designed to optimize all aspects of field service operations. From initial request intake and intelligent scheduling to dispatching technicians, managing inventory, a...
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Use Cases
Key Features
- Reporting & Statistics
- Service History
- Contact Database
- Calendar Management
- Alerts/Notifications
- Mobile Access
Made For
Industries
- HVAC
- Plumbing
- Electrical Services
- Solar Power
- Home Services
- Telecommunications
Customer Segments
- Small Businesses
- Mid-size Businesses
Supported Platforms
- Web
- Mobile
Pros
- Comprehensive feature set covering all aspects of field service management
- Strong integration with other Zoho applications
- Mobile app for technicians with offline access
- Automated workflows to streamline processes
- Robust reporting and analytics capabilities
Cons
- Can be complex to set up and configure initially
- Potential learning curve for users unfamiliar with Zoho ecosystem
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Current average rating is based on research conducted at Exafol