Description
Alvaria CX Suite is a comprehensive contact center solution designed to unify inbound service and outbound engagement. Built upon the strengths of Aspect® Unified IP®, Aspect ALM, Noble CC, and Noble OnQ, Alvaria provides a robust platform for...
Use Cases
Key Features
- Auto-Dialer
- Call Recording
- Call Monitoring
- Predictive Dialer
- Call Scheduling
- Call Routing
Made For
Industries
- Financial Services
- Healthcare
- Retail
- Telecommunications
- Government
Customer Segments
- Small Businesses
- Mid-size Businesses
- Large Enterprises
Supported Platforms
- Web
- Mobile
Pros
- Strong compliance features for outbound contact management
- Comprehensive suite of features covering inbound and outbound interactions
- Flexible deployment options (on-premises, private cloud)
Cons
- Potential complexity due to the integration of multiple legacy platforms
- May require significant implementation and customization efforts
LinkedIn
1001-5000 employees
@AlvariaCX
10K-50K followers
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Current average rating is based on research conducted at Exafol