AVOXI
5.0
Description
AVOXI is a robust, cloud-based business phone system and contact center solution designed for enterprises seeking to streamline customer interactions and establish a global presence. Offering virtual phone numbers in over 115 countries and loc...
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Use Cases
Key Features
- Call Center Management
- Call Recording
- Reporting/Analytics
- IVR
- Call Routing
- Call Logging
Made For
Industries
- Healthcare
- Financial Services
- Retail
- Technology
- Travel & Hospitality
Customer Segments
- Small Businesses
- Mid-size Businesses
- Large Enterprises
Supported Platforms
- Web
- Mobile
Pros
- Global number coverage enables businesses to expand internationally.
- Robust IVR system improves call routing and customer experience.
- Comprehensive reporting and analytics provide valuable insights into call center performance.
Cons
- Potential complexity in configuring advanced features like IVR.
- Integration options may be limited compared to more established platforms.
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