Broadly
5.0
Description
Broadly is a comprehensive online reputation management solution designed for small to medium-sized service businesses. It streamlines the process of collecting and managing customer reviews across key platforms like Google, Facebook, and Yelp...
Videos (1)
Use Cases
Key Features
- Review Monitoring
- Feedback Management
- Negative Feedback Management
- Review Request
- SMS Messaging
- Real-time Consumer-facing Chat
Made For
Industries
- Home Services (Plumbing, HVAC, Electrical)
- Automotive (Repair Shops, Dealerships)
- Healthcare (Dental, Medical, Veterinary)
- Retail (Local Boutiques, Specialty Stores)
- Restaurants & Hospitality
Customer Segments
- Small Businesses
- Mid-size Businesses
Supported Platforms
- Web
- Mobile
Pros
- Automated review collection simplifies reputation management
- Centralized dashboard provides a comprehensive view of online reputation
- Team scorecards offer valuable insights into employee performance
- SEO-optimized review streams improve local search visibility
Cons
- Potential reliance on customer willingness to leave reviews
- May require ongoing monitoring and engagement to maximize benefits
LinkedIn
51-200 employees
@BroadlyInc
5000 followers
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Current average rating is based on research conducted at Exafol