Desku
4.6
Description
Desku.io is an AI-first customer service platform designed to empower businesses of all sizes with intelligent automation. Featuring AI agents like Eva and the Desku AI Sidekick, the platform streamlines customer interactions, boosts agent pro...
Videos (2)
Use Cases
Key Features
- Email Management
- Remote Access/Control
- Access Controls/Permissions
- Real-Time Notifications
- Support Ticket Management
- Third-Party Integrations
Made For
Industries
- E-commerce
- Software/SaaS
- Healthcare
- Financial Services
- Retail
Customer Segments
- Small Businesses
- Mid-size Businesses
- Large Enterprises
Supported Platforms
- Web
- Mobile
Pros
- AI-powered automation reduces support costs and improves efficiency
- Enhanced customer engagement through personalized interactions
- Seamless integration with existing CRM and help desk systems
Cons
- Potential reliance on AI may require human oversight for complex issues
- Initial setup and training of the AI may require time and effort
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Current average rating is based on research conducted at Exafol