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Description

Dialer360 is a comprehensive cloud-based call center solution designed for inbound, outbound, and blended operations. Featuring a powerful predictive dialer with an integrated avatar, CRM, and webphone, Dialer360 streamlines agent workflows an...

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Use Cases

Key Features

  • Computer Telephony Integration
  • Call Recording
  • Campaign Management
  • Automatic Call Distribution
  • IVR
  • Call Logging

Made For

Industries

  • Telemarketing
  • Customer Service
  • Healthcare
  • Financial Services
  • Insurance

Customer Segments

  • Small Businesses
  • Mid-size Businesses

Supported Platforms

  • Web
  • Mobile

Pros

  • Comprehensive feature set covering inbound, outbound, and blended call center needs
  • Multi-language support for broader market reach and agent accessibility
  • Predictive dialer with built-in CRM and webphone streamlines agent workflow

Cons

  • Lack of detailed pricing information makes it difficult to assess cost-effectiveness
  • Limited information on specific integrations available
Company Name
Dialer360
Year Founded
2008
HQ Location
Miami, FL
LinkedIn
51-200 employees
@Dialer360
1000+ followers

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