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Description

Document360 is a leading AI-powered knowledge base platform designed to empower businesses to create, manage, and deliver self-service support experiences. It provides a comprehensive suite of tools for documentation, categorization, advanced...

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Use Cases

Key Features

  • Access Controls/Permissions
  • Catalog Management
  • Knowledge Base Management
  • Text Editing
  • Full Text Search
  • Knowledge Management

Made For

Industries

  • Software
  • SaaS
  • Technology
  • Healthcare
  • Financial Services

Customer Segments

  • Small Businesses
  • Mid-size Businesses
  • Large Enterprises

Supported Platforms

  • Web
  • Mobile

Pros

  • Powerful AI-powered search for improved user experience
  • Robust version control and rollback features for content safety
  • Comprehensive customization options for branding and design
  • Strong team collaboration features for efficient content creation
  • Scalable platform with private hosting options for enterprise customers

Cons

  • Potential learning curve for advanced features
  • Pricing may be a barrier for very small businesses or individual users
Company Name
Document360
Year Founded
2016
HQ Location
Chennai, India
LinkedIn
11-50 employees
@document360
2000+ followers

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Frequently Asked Questions