Knowledge Management Software

What is Knowledge Management Software?

Knowledge Management (KM) software is a powerful tool designed to optimize an organization's intellectual capital and intangible assets. It achieves this by efficiently capturing, preserving, and organizing institutional knowledg...

Curated List of Software

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Showing 367 products

Microsoft Viva Engage logo
Microsoft Viva Engage is a dynamic enterprise social network designed to foster connection, communication, and collaboration within organizations of all sizes. Built on the foundation of Yammer, Viva Engage provides a central hub for employees...
ServiceNow Customer Service Management logo
ServiceNow Customer Service Management (CSM) is a leading cloud-based solution designed to empower organizations to deliver exceptional customer experiences. By automating workflows, streamlining case management, and providing a unified platfo...
Genesys Cloud CX logo
Genesys Cloud CX is a comprehensive, AI-powered experience orchestration platform designed to transform how businesses connect with their customers. This all-in-one solution unifies your contact center, integrating teams, tools, and interactio...
HubSpot Service Hub logo
HubSpot Service Hub is a comprehensive, cloud-based customer service solution designed to help businesses of all sizes deliver outstanding support. It centralizes customer communication, streamlines ticket management, and provides powerful too...
Help Scout logo
Help Scout is a cloud-based customer support platform designed to empower growing teams to deliver exceptional customer experiences. It provides a comprehensive suite of tools, including a collaborative shared inbox, a self-service knowledge b...
Document360 logo
Document360 is a leading AI-powered knowledge base platform designed to empower businesses to create, manage, and deliver self-service support experiences. It provides a comprehensive suite of tools for documentation, categorization, advanced...
Guru logo

Guru

4.8
Guru is an AI-powered knowledge management solution designed to centralize company information and make it readily accessible to employees. Combining the functionality of an intranet, wiki, and enterprise search, Guru integrates seamlessly wit...
Yext logo

Yext

4.5
Yext is a leading Digital Presence Management (DPM) platform designed for multi-location brands. It empowers businesses to manage and optimize their digital information across the entire web, including search engines, social media, review site...
M-Files logo
M-Files is a cloud-based document management platform designed to empower knowledge workers and streamline business processes. Leveraging a unique metadata-driven approach, M-Files moves beyond traditional folder-based systems to organize info...
IT Glue logo
IT Glue is a powerful IT documentation platform designed to help IT managed service providers (MSPs) and internal IT departments streamline their operations. It provides a centralized hub for storing, organizing, and accessing critical IT info...
Trainual logo
Trainual is a powerful, yet easy-to-use, training and Standard Operating Procedures (SOP) management software designed to help growing businesses onboard new employees, standardize processes, and ensure consistent performance. It allows busin...
Helpjuice logo
Helpjuice is a robust, cloud-based knowledge management solution designed to help businesses of all sizes create, organize, and share information effectively. It serves as a central repository for internal documentation and customer self-servi...
Bloomfire logo
Bloomfire is a powerful knowledge sharing and insights platform designed to help organizations of all sizes capture, organize, and distribute critical information. It breaks down information silos by centralizing content from various sources –...
ManageEngine ServiceDesk Plus logo
ManageEngine ServiceDesk Plus is a comprehensive, cloud-based IT help desk and asset management solution designed for businesses of all sizes. It empowers IT teams to efficiently manage service requests, track assets, and implement ITIL best p...
TOPdesk logo
TOPdesk is a comprehensive service management platform designed to empower busy IT teams and organizations to deliver exceptional service. Offering a robust suite of ITIL-based features, including incident, asset, and knowledge management, TOP...
ThoughtFarmer logo
ThoughtFarmer is a leading intranet platform designed to empower organizations to foster stronger employee connections, streamline internal communications, and build a thriving workplace culture. This all-in-one solution provides essential too...
eXo Platform logo
eXo Platform is a comprehensive digital workplace solution designed to foster seamless team collaboration, streamline internal communications, and boost employee engagement. It provides a centralized hub for social networking, document managem...
KnowledgeOwl logo
KnowledgeOwl is a cloud-based knowledge base software designed to help teams create, organize, and share information efficiently. It enables businesses to build self-service support portals, internal documentation, and comprehensive knowledge...
Quip logo

Quip

4.3
Quip is a modern team collaboration platform designed to streamline workflows and enhance productivity. It uniquely combines real-time document and spreadsheet creation, editing, and sharing with integrated chat and task management. Unlike tra...
HelpCrunch logo
HelpCrunch is a comprehensive customer communication platform designed to streamline support, boost marketing efforts, and accelerate sales. It combines live chat, chatbots, email marketing automation, a robust help desk, and a knowledge base ...
Vivantio logo
Vivantio is a robust, cloud-based service management platform designed to optimize workflows for both internal IT and external customer-facing teams. Offering enterprise-level functionality with a flexible, configurable interface, Vivantio emp...
livepro logo
livepro is a robust, cloud-based knowledge management system designed to streamline information access and boost productivity for businesses of all sizes. It empowers organizations to create, organize, and share knowledge efficiently across de...
Bettermode logo
Bettermode is a comprehensive, all-in-one community platform designed to help businesses build and manage thriving branded communities. It empowers organizations to foster deeper customer engagement, gather valuable feedback, and drive brand l...
HappyFox Help Desk logo
HappyFox is a cloud-based help desk and customer support software designed to simplify ticket management and enhance customer interactions. It consolidates support requests from email, voice, chat, social media, and mobile channels into a unif...
Responsive logo
Responsive is a leading Strategic Response Management (SRM) platform designed to help businesses of all sizes streamline their bid and proposal processes. Leveraging the power of artificial intelligence, Responsive automates answer drafting, m...

Buyer's Guide

In today's competitive landscape, leveraging your organization's collective knowledge is no longer an option—it's a necessity for sustained success. Every strategic business decision hinges on readily available, accurate information. That's why streamlining how your company captures, organizes, and accesses its valuable institutional knowledge is absolutely crucial. Knowledge Management (KM) software empowers businesses across all industries to transform raw data into actionable insights, driving efficiency and innovation.

Related Categories

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