Knowledge Base Software
What is Knowledge Base Software and Why is it Essential?
Knowledge base software is a digital platform designed to store, organize, and disseminate information to customers and internal teams. It acts as a centralized repository for FAQs, how-to guides, troubleshooting articles, produ...
Curated List of Software
At a glance
Showing 259 products
Empowering Exceptional Customer Experiences
Salesforce Service Cloud is a leading customer service and field service management solution designed to help businesses of all sizes deliver seamless, personalized support across every channel. It unifies agent workflows, empowers self-servic...
Streamline IT Support & Deliver Exceptional Service
Jira Service Management is a leading IT service management (ITSM) solution built on the powerful Jira platform. Designed for modern IT teams, it helps organizations efficiently manage requests, resolve incidents, and deliver exceptional servic...
Zendesk Sell
4.5
Empowering Sales Teams to Close Deals Faster.
Zendesk Sell is a comprehensive sales platform designed to streamline the entire sales process, from lead management to deal closure. It combines the functionality of a CRM with essential sales tools like email integration, a smart dialer, and...
Empowering Exceptional Customer Experiences.
HubSpot Service Hub is a comprehensive, cloud-based customer service solution designed to help businesses of all sizes deliver outstanding support. It centralizes customer communication, streamlines ticket management, and provides powerful too...
Freshservice
4.3
Streamline IT, Empower Support.
Freshservice is a modern, cloud-based IT service management (ITSM) solution designed to help businesses of all sizes deliver exceptional IT support. Built on ITIL best practices, Freshservice simplifies help desk operations, automates workflow...
Unified CRM for Sales, Marketing, and Service.
SAP Customer Experience is a comprehensive suite of cloud-based Customer Relationship Management (CRM) software designed to help businesses of all sizes manage and optimize customer interactions across the entire customer lifecycle. It integr...
Bitrix24
4.4
Unified Workspace for Growth
Bitrix24 is a comprehensive, all-in-one workspace designed to streamline business operations. It combines a robust CRM system for managing sales, leads, and customer interactions with powerful project management tools, team collaboration featu...
ServiceDesk Plus: Streamline IT Support & Asset Management
ManageEngine ServiceDesk Plus is a comprehensive, cloud-based IT help desk and asset management solution designed for businesses of all sizes. It empowers IT teams to efficiently manage service requests, track assets, and implement ITIL best p...
Help Scout
4.7
Streamline Customer Support & Build Lasting Relationships
Help Scout is a cloud-based customer support platform designed to empower growing teams to deliver exceptional customer experiences. It provides a comprehensive suite of tools, including a collaborative shared inbox, a self-service knowledge b...
Guru
4.8
The Intelligent Knowledge Platform for Modern Teams.
Guru is an AI-powered knowledge management solution designed to centralize company information and make it readily accessible to employees. Combining the functionality of an intranet, wiki, and enterprise search, Guru integrates seamlessly wit...
Document360
4.7
Create, Manage, and Deliver Exceptional Knowledge Bases.
Document360 is a leading AI-powered knowledge base platform designed to empower businesses to create, manage, and deliver self-service support experiences. It provides a comprehensive suite of tools for documentation, categorization, advanced...
Grow Your Business with Smarter CRM.
Salesforce Starter is a comprehensive Customer Relationship Management (CRM) solution tailored for small and medium-sized businesses. It unifies sales, marketing, customer service, and commerce functionalities into a single, powerful platform....
Helpjuice
4.9
Empowering Teams with a Centralized Knowledge Base.
Helpjuice is a robust, cloud-based knowledge management solution designed to help businesses of all sizes create, organize, and share information effectively. It serves as a central repository for internal documentation and customer self-servi...
IT Glue
4.8
Centralize IT Documentation for Faster, More Reliable Support.
IT Glue is a powerful IT documentation platform designed to help IT managed service providers (MSPs) and internal IT departments streamline their operations. It provides a centralized hub for storing, organizing, and accessing critical IT info...
Streamline IT Support & Asset Management.
SolarWinds Service Desk is a comprehensive IT Service Management (ITSM) solution designed to help organizations deliver exceptional IT support and effectively manage their assets. This cloud-based platform streamlines workflows, improves visib...
TeamSupport
4.8
B2B SaaS Customer Support for Account-Level Insights & Churn Reduction
TeamSupport is a cloud-based customer support solution specifically designed for B2B SaaS companies. Going beyond traditional ticketing systems, TeamSupport focuses on understanding customer health at the account level, enabling businesses to ...
Seismic
4.4
Empowering Revenue Teams with Intelligent Enablement
Seismic is a leading sales enablement platform designed to equip revenue teams with the content, training, and insights they need to close more deals. By centralizing content management, streamlining learning, and providing data-driven analyti...
Aha!
4.7
Strategic Roadmap Software for Product Teams
Aha! is a comprehensive cloud-based product roadmap software designed to empower product teams throughout the entire product lifecycle. From initial idea discovery and customer feedback collection to strategic planning, visual roadmapping, and...
SuperOffice: Streamline Sales, Marketing & Service – All in One CRM.
SuperOffice CRM is a comprehensive cloud-based customer relationship management solution designed to empower sales, marketing, and customer service teams. It provides a centralized platform for managing all customer interactions, from initial ...
TOPdesk
4.4
Streamlining Service Management for IT Teams
TOPdesk is a comprehensive service management platform designed to empower busy IT teams and organizations to deliver exceptional service. Offering a robust suite of ITIL-based features, including incident, asset, and knowledge management, TOP...
KnowledgeOwl
5.0
Empowering Teams with Beautiful, Searchable Knowledge Bases.
KnowledgeOwl is a cloud-based knowledge base software designed to help teams create, organize, and share information efficiently. It enables businesses to build self-service support portals, internal documentation, and comprehensive knowledge...
Bloomfire
4.3
Centralized Knowledge for Informed Teams
Bloomfire is a powerful knowledge sharing and insights platform designed to help organizations of all sizes capture, organize, and distribute critical information. It breaks down information silos by centralizing content from various sources –...
360Learning
4.7
Empowering Collaborative Workforce Development
360Learning is a comprehensive learning management system (LMS) designed to foster collaborative knowledge sharing and accelerate employee development. It combines traditional LMS functionality with a unique collaborative learning approach, en...
Quickbase
4.6
Build Powerful Apps, No Code Required.
Quickbase is a leading no-code application platform empowering businesses to rapidly build and deploy custom solutions without traditional programming. Designed for complex projects and workflows, Quickbase enables teams to connect data across...
Unlock Revenue Potential with AI-Powered Conversation Intelligence.
Clari Copilot is a powerful conversation intelligence platform designed to empower sales teams to close more deals, faster. By analyzing sales calls and communications, Clari Copilot provides actionable insights into customer needs, identifies...
Buyer's Guide
Empower your customers and internal teams with a self-service knowledge base. This guide explores how knowledge base software centralizes information, answers common questions, and reduces support tickets. Discover core features, understand pricing models, learn about essential integrations, and gain insights into making the best choice for your organization's support and information-sharing needs.
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