GetFeedback
4.8
Description
GetFeedback is a powerful enterprise feedback management (EFM) solution designed to help businesses collect, analyze, and act on customer feedback. The platform enables the creation of branded, engaging surveys that drive higher response rates...
Videos (1)
Use Cases
Key Features
- Survey Builder
- Customizable Forms
- NPS Survey Structure
- Third-Party Integrations
- Mobile Survey
- Reporting/Analytics
Made For
Industries
- Software
- Financial Services
- Healthcare
- Retail
- Hospitality
Customer Segments
- Small Businesses
- Mid-size Businesses
- Large Enterprises
Supported Platforms
- Web
- Mobile
Pros
- Deep Salesforce Integration: Seamlessly connects feedback data with customer records in Salesforce.
- High Response Rates: Beautiful, on-brand surveys designed to improve engagement.
- Actionable Insights: Real-time dashboards and text analytics help turn feedback into concrete actions.
Cons
- Potential Cost: Enterprise-level features may come with a higher price tag.
- Salesforce Dependency: While a strength, heavy reliance on Salesforce might be a limitation for companies not using the platform.
LinkedIn
51-200 employees
@getfeedback
10K-50K followers
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Current average rating is based on research conducted at Exafol