GuildQuality
4.5
Description
GuildQuality is a cloud-based customer experience management (CXM) platform specifically designed for the home building, remodeling, and service industries. It empowers businesses to proactively gather customer feedback, analyze performance da...
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Use Cases
Key Features
- Mobile Survey
- API
- Data Analysis Tools
- Feedback Management
- Customizable Questions
- Alerts/Notifications
Made For
Industries
- Home Building
- Remodeling
- Residential Construction
- HVAC
- Plumbing
- Electrical Services
Customer Segments
- Small Businesses
- Mid-size Businesses
Supported Platforms
- Web
- Mobile
Pros
- Comprehensive CXM solution tailored for the construction and remodeling industries
- Automated survey process saves time and improves response rates
- Actionable insights from data analysis and peer benchmarking
Cons
- Potential cost may be a barrier for very small businesses
- Integration complexity may require technical expertise
LinkedIn
51-200 employees
@GuildQuality
5K-10K followers
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Current average rating is based on research conducted at Exafol