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Description

Gupshup is a leading Conversational Messaging Platform that empowers businesses to connect with their customers across a wide range of messaging channels. Offering a single API for 30+ channels including WhatsApp, Facebook Messenger, SMS, and ...

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Use Cases

Key Features

  • Chat/Messaging
  • Multi-Channel Communication
  • Reporting/Analytics
  • Alerts/Notifications
  • API
  • SMS Messaging

Made For

Industries

  • Retail
  • E-commerce
  • Financial Services
  • Healthcare
  • Travel & Hospitality

Customer Segments

  • Small Businesses
  • Mid-size Businesses
  • Large Enterprises

Supported Platforms

  • Web
  • Mobile

Pros

  • Wide channel support for broad customer reach
  • Powerful AI toolkit for automating and personalizing conversations
  • Scalable platform suitable for businesses of all sizes
  • Robust API and integrations for seamless connectivity
  • Strong network of partnerships for reliable delivery

Cons

  • Potential complexity in setting up and managing multiple channels
  • Reliance on third-party messaging platforms' policies and limitations
Company Name
Gupshup
Year Founded
2004
HQ Location
San Francisco, CA
LinkedIn
501-1000 employees
@Gupshup
15K followers

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