Gupshup
4.1
Description
Gupshup is a leading Conversational Messaging Platform that empowers businesses to connect with their customers across a wide range of messaging channels. Offering a single API for 30+ channels including WhatsApp, Facebook Messenger, SMS, and ...
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Use Cases
Key Features
- Chat/Messaging
- Multi-Channel Communication
- Reporting/Analytics
- Alerts/Notifications
- API
- SMS Messaging
Made For
Industries
- Retail
- E-commerce
- Financial Services
- Healthcare
- Travel & Hospitality
Customer Segments
- Small Businesses
- Mid-size Businesses
- Large Enterprises
Supported Platforms
- Web
- Mobile
Pros
- Wide channel support for broad customer reach
- Powerful AI toolkit for automating and personalizing conversations
- Scalable platform suitable for businesses of all sizes
- Robust API and integrations for seamless connectivity
- Strong network of partnerships for reliable delivery
Cons
- Potential complexity in setting up and managing multiple channels
- Reliance on third-party messaging platforms' policies and limitations
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Current average rating is based on research conducted at Exafol