Description
ServiceGuru Kiosk is a cloud-based customer feedback solution designed to help businesses gather real-time insights from customers at the point of service. Utilizing automated kiosk devices deployed across multiple locations, ServiceGuru Kiosk...
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Use Cases
Key Features
- Campaign Analytics
- Activity Tracking
- Complaint Monitoring
- Activity Dashboard
- Contact Database
- Alerts/Notifications
Made For
Industries
- Retail
- Hospitality
- Healthcare
- Restaurants
- Automotive
Customer Segments
- Small Businesses
- Mid-size Businesses
- Large Enterprises
Supported Platforms
- Web
- Mobile
Pros
- Proactive feedback collection at the point of service
- Improved online reputation management
- Actionable insights into customer service performance
- Employee performance tracking and improvement
- Integration with popular review platforms
Cons
- Reliance on physical kiosk locations
- Potential for biased feedback if not carefully designed
LinkedIn
51-200 employees
@ServiceGuruSol
2K followers
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Current average rating is based on research conducted at Exafol