Description
Skeepers Feedback Management is a cloud-based customer satisfaction platform designed to help businesses of all sizes – from healthcare providers to tech companies and real estate firms – proactively manage and improve the customer experience....
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Use Cases
Key Features
- CSAT Survey Structure
- Activity Dashboard
- 360 Degree Feedback
- CES Survey Structure
- Alerts/Notifications
- Anonymous Feedback
Made For
Industries
- Healthcare
- Technology
- Real Estate
- Retail
- Financial Services
Customer Segments
- Small Businesses
- Mid-size Businesses
- Large Enterprises
Supported Platforms
- Web
- Mobile
Pros
- Comprehensive survey creation and distribution capabilities
- Robust reporting and analytics for actionable insights
- Seamless integration with popular business tools
- Automated workflows for efficient feedback collection
Cons
- Potential complexity for users unfamiliar with survey platforms
- Pricing may be a barrier for very small businesses
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