Tiledesk
4.7
Description
Tiledesk is a no-code conversational AI platform that empowers businesses to automate customer interactions across multiple channels, including websites, WhatsApp, Facebook Messenger, and mobile apps. Designed for lead generation, customer sup...
Videos (5)
Use Cases
Key Features
- Support Ticket Management
- Real-Time Notifications
- Reporting/Analytics
- Live Chat
- Chatbot
- Mobile Access
Made For
Industries
- E-commerce
- Retail
- Healthcare
- Financial Services
- Travel and Hospitality
Customer Segments
- Small Businesses
- Mid-size Businesses
Supported Platforms
- Web
- Mobile
Pros
- No-code platform: Enables users without programming skills to build sophisticated chatbots.
- Multi-channel support: Integrates with various popular messaging platforms for wider reach.
- Orchestration engine: Facilitates complex chatbot projects with modular design and flexibility.
Cons
- Potential limitations in advanced customization: While no-code is a strength, complex customizations might be limited compared to code-based solutions.
- Reliance on pre-built templates: While helpful, over-reliance on templates could limit unique chatbot designs.
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Current average rating is based on research conducted at Exafol