Ytel
4.3
Description
Ytel Contact Center is a robust outbound contact center solution designed for businesses with five or more agents. Leveraging decades of telecom experience and proprietary technology, Ytel optimizes outbound calling efficiency and provides adv...
Use Cases
Key Features
- Call Transfer
- Auto-Dialer
- Queue Management
- Call Tracking
- Campaign Management
- Chatbot
Made For
Industries
- Lead Generation
- Insurance
- Financial Services
- Real Estate
- Marketing Agencies
Customer Segments
- Small Businesses
- Mid-size Businesses
Supported Platforms
- Web
- Mobile
Pros
- Strong network quality and reliability as a registered telephone carrier
- Specialization in custom feature development for lead generation
- Competitive pricing and dedicated support for successful implementation
Cons
- Limited information available about specific features beyond outbound calling
- Potential lack of advanced features compared to more comprehensive contact center solutions
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Current average rating is based on research conducted at Exafol