Top 25 Easiest to Use Customer Review Management Software

Nicereply is a customer experience (CX) feedback platform designed to help businesses measure and improve customer satisfaction. It simplifies the process of collecting CSAT, NPS, and CES scores through automated post-resolution surveys, in-si... Read more

Superchat is a comprehensive messaging platform designed to centralize customer communication for businesses of all sizes. It consolidates messages from popular channels like WhatsApp, Facebook, and Google into a single inbox, streamlining int... Read more

Survicate is a powerful customer feedback platform designed to help businesses collect, analyze, and act on insights from their customers. It offers a comprehensive suite of tools for gathering feedback across multiple channels – including web... Read more

Yotpo is a comprehensive eCommerce marketing platform designed to help brands accelerate direct-to-consumer growth. Integrating solutions for user-generated content (UGC) collection – including reviews and visual marketing – with loyalty progr... Read more

Okendo is a unified marketing platform designed specifically for Shopify brands to cultivate customer loyalty and drive growth. It combines powerful tools for collecting and displaying customer reviews, running referral programs, building loya... Read more

GetMoreReviews is a powerful cloud-based solution designed to help businesses proactively manage their online reputation. It automates the process of requesting reviews from satisfied customers via SMS or email, focusing on generating positive... Read more

NiceJob is a comprehensive reputation marketing platform designed to help businesses of all sizes build and maintain a strong online presence. It streamlines the process of collecting customer reviews, managing social media marketing, and impr... Read more

Zonka Feedback is a powerful, multi-channel customer experience (CX) and employee experience (EX) management platform designed to help businesses of all sizes collect, analyze, and act on valuable feedback. It enables organizations to gather ... Read more

Chekkit is a comprehensive text messaging and customer communication platform designed to help businesses of all sizes enhance customer engagement, automate review collection, and drive revenue growth. It unifies communication channels – inclu... Read more

SoTellUs is a comprehensive review management platform designed to help businesses of all sizes proactively collect, manage, and leverage customer feedback. It streamlines the process of requesting reviews via customizable, white-labeled invi... Read more

Birdeye is a leading AI-powered experience marketing platform designed to help local and multi-location businesses build and maintain a stellar online reputation. It streamlines review management, social media marketing, local listing accuracy... Read more

Broadly is a comprehensive online reputation management solution designed for small to medium-sized service businesses. It streamlines the process of collecting and managing customer reviews across key platforms like Google, Facebook, and Yelp... Read more

Grade.us is a white-labeled review marketing platform designed for agencies and SEO professionals. It streamlines the process of requesting, collecting, and managing online reviews, helping businesses improve their online reputation, local sea... Read more

Kenect is a cloud-based reputation management and customer engagement platform designed to help businesses of all sizes build stronger customer relationships, generate more online reviews, and streamline payment processing. It enables two-way... Read more

Score My Reviews is a powerful review management solution designed for small to medium-sized businesses. It streamlines the process of monitoring online reviews across key platforms like Google, Yelp, and Facebook. The software automates revie... Read more

TrueReview is a powerful review management platform designed to help businesses effortlessly collect, monitor, and respond to customer reviews across various platforms, including Google, Yelp, and more. It streamlines the review request proce... Read more

ClientCircle is a comprehensive communication and CRM platform designed specifically for insurance agencies. It streamlines client relationship management, automates feedback collection and analysis, boosts retention and online reputation, fac... Read more

SpotOn Restaurant is a comprehensive, cloud-based point-of-sale (POS) system tailored for restaurants, bars, and other hospitality businesses. It simplifies payment processing, enhances order management with tableside ordering and split checks... Read more

Thryv is a comprehensive, all-in-one business management platform designed to empower small businesses. It consolidates essential tools – including CRM, contact management, marketing automation (SMS & email), online listings, reputation monito... Read more

Emitrr is a comprehensive customer engagement platform designed specifically for local businesses, including those in healthcare, home services (plumbing, electrical, maid services), and other industries. It centralizes communication, automate... Read more

Solutionreach is a comprehensive patient engagement platform designed to help healthcare practices of all sizes improve communication, streamline workflows, and enhance the patient experience. Offering a suite of tools including website manage... Read more

Shopper Approved is a comprehensive review management and traffic generation platform designed to help businesses increase conversions and build trust. It automates the collection of seller, product, and video reviews, and actively promotes th... Read more

Chatmeter is a comprehensive social media and local listing management platform designed for multi-location brands. It empowers businesses to effectively manage their online presence across key platforms like Google, Yelp, and Facebook. Chatme... Read more

ReviewTrackers is a leading reputation management software designed to help multi-location businesses monitor, manage, and respond to online reviews. The platform aggregates reviews from over 100 sites, including Google, Facebook, and TripAdvi... Read more

AiTrillion is a comprehensive, AI-driven marketing automation platform designed specifically for eCommerce businesses. It streamlines marketing efforts from initial lead capture and nurturing through to post-purchase engagement and customer re... Read more