Customer Review Management Software
What is Feedback and Reviews Management Software and Why is it Essential?
Feedback and Reviews Management software is a crucial tool for businesses aiming to actively monitor and engage with customer feedback across diverse online channels, such as review sites, social media, and surveys. These platforms centralize all customer feedback, making it easier to track sentiment, identify trends, and respond...
Curated List of Software
Showing 287 products
Birdeye
4.6
Elevate Your Local Business with AI-Powered Reputation Management
Birdeye is a leading AI-powered experience marketing platform designed to help local and multi-location businesses build and maintain a stellar online reputation. It streamlines review management, social media marketing, local listing accuracy...
Yotpo
4.5
eCommerce Marketing – Reviews, Loyalty, & SMS in One Platform
Yotpo is a comprehensive eCommerce marketing platform designed to help brands accelerate direct-to-consumer growth. Integrating solutions for user-generated content (UGC) collection – including reviews and visual marketing – with loyalty progr...
Reputation
4.3
Protect & Grow Your Brand Reputation Online
Reputation is a powerful, cloud-based reputation management platform specifically designed for multi-location businesses. It centralizes the monitoring and improvement of your online presence, encompassing ratings, reviews, customer experience...
SOCi
4.2
Streamline Local Marketing & Reputation Management for Multi-Location Businesses.
SOCi is a comprehensive, AI-powered marketing platform designed specifically for multi-location businesses. It addresses the challenges of managing a distributed digital presence by centralizing local search and social media management, reputa...
Vendasta
4.6
Empowering Agencies with AI-Driven Client Growth
Vendasta is a comprehensive AI-powered platform designed to help marketing agencies, ISVs, and media companies scale their businesses by efficiently acquiring and serving local clients. It provides an end-to-end solution for selling, marketing...
Thryv
4.3
Simplify Small Business Management – All-in-One.
Thryv is a comprehensive, all-in-one business management platform designed to empower small businesses. It consolidates essential tools – including CRM, contact management, marketing automation (SMS & email), online listings, reputation monito...
Okendo
4.7
Customer Advocacy for Shopify Growth
Okendo is a unified marketing platform designed specifically for Shopify brands to cultivate customer loyalty and drive growth. It combines powerful tools for collecting and displaying customer reviews, running referral programs, building loya...
Yext
4.5
Powering the Digital Experiences That Drive Your Business.
Yext is a leading Digital Presence Management (DPM) platform designed for multi-location brands. It empowers businesses to manage and optimize their digital information across the entire web, including search engines, social media, review site...
Broadly
5.0
Boost Your Online Reputation & Attract More Customers
Broadly is a comprehensive online reputation management solution designed for small to medium-sized service businesses. It streamlines the process of collecting and managing customer reviews across key platforms like Google, Facebook, and Yelp...
Superchat
5.0
Unified Messaging & Review Management for Business Growth.
Superchat is a comprehensive messaging platform designed to centralize customer communication for businesses of all sizes. It consolidates messages from popular channels like WhatsApp, Facebook, and Google into a single inbox, streamlining int...
Grade.us
4.5
Automate Review Generation & Boost Your Local SEO
Grade.us is a white-labeled review marketing platform designed for agencies and SEO professionals. It streamlines the process of requesting, collecting, and managing online reviews, helping businesses improve their online reputation, local sea...
Influitive
5.0
Amplify Growth with Customer Advocacy
Influitive is a customer advocacy platform designed to help businesses unlock the power of their happiest customers. By building a dedicated community, Influitive enables you to engage advocates through personalized programs, rewarding them fo...
SpotOn
4.5
SpotOn Restaurant: Streamline Payments & Boost Hospitality Profits
SpotOn Restaurant is a comprehensive, cloud-based point-of-sale (POS) system tailored for restaurants, bars, and other hospitality businesses. It simplifies payment processing, enhances order management with tableside ordering and split checks...
Reputation Management Software for Multi-Location Brands
ReviewTrackers is a leading reputation management software designed to help multi-location businesses monitor, manage, and respond to online reviews. The platform aggregates reviews from over 100 sites, including Google, Facebook, and TripAdvi...
Nicereply
5.0
Effortless Customer Experience Feedback
Nicereply is a customer experience (CX) feedback platform designed to help businesses measure and improve customer satisfaction. It simplifies the process of collecting CSAT, NPS, and CES scores through automated post-resolution surveys, in-si...
Brand24
4.6
Monitor Your Brand, Amplify Your Voice.
Brand24 is a comprehensive social listening and online reputation management tool designed to help businesses of all sizes track, analyze, and engage with online conversations about their brand, products, competitors, and industry. By monitori...
NiceJob
4.8
Boost Your Business with Online Reputation Management
NiceJob is a comprehensive reputation marketing platform designed to help businesses of all sizes build and maintain a strong online presence. It streamlines the process of collecting customer reviews, managing social media marketing, and impr...
Unlock Customer Insights & Drive Growth with Qualtrics XM
Qualtrics CustomerXM is a powerful customer experience management (CXM) platform that empowers businesses to capture, analyze, and act on customer feedback across all touchpoints. From surveys and web analytics to social media monitoring and c...
Boost Online Sales with Powerful Reviews & Social Proof
Shopper Approved is a comprehensive review management and traffic generation platform designed to help businesses increase conversions and build trust. It automates the collection of seller, product, and video reviews, and actively promotes th...
Emitrr
5.0
Streamline Customer Communication & Grow Your Local Business.
Emitrr is a comprehensive customer engagement platform designed specifically for local businesses, including those in healthcare, home services (plumbing, electrical, maid services), and other industries. It centralizes communication, automate...
Streamlining Patient Engagement for Healthcare Practices
Solutionreach is a comprehensive patient engagement platform designed to help healthcare practices of all sizes improve communication, streamline workflows, and enhance the patient experience. Offering a suite of tools including website manage...
Chatmeter
4.8
Local Brand Management for Multi-Location Success
Chatmeter is a comprehensive social media and local listing management platform designed for multi-location brands. It empowers businesses to effectively manage their online presence across key platforms like Google, Yelp, and Facebook. Chatme...
Kenect
4.8
Text-Based Reputation Management & Payment Solutions
Kenect is a cloud-based reputation management and customer engagement platform designed to help businesses of all sizes build stronger customer relationships, generate more online reviews, and streamline payment processing. It enables two-way...
ClientCircle
4.7
Grow Your Insurance Agency with Smarter Communication.
ClientCircle is a comprehensive communication and CRM platform designed specifically for insurance agencies. It streamlines client relationship management, automates feedback collection and analysis, boosts retention and online reputation, fac...
Boost Your Online Reputation: Generate Reviews & Manage Feedback
GetMoreReviews is a powerful cloud-based solution designed to help businesses proactively manage their online reputation. It automates the process of requesting reviews from satisfied customers via SMS or email, focusing on generating positive...
Buyer's Guide
In today's competitive landscape, understanding and acting on customer feedback is paramount. Feedback and Reviews Management software empowers businesses to collect, analyze, and respond to customer reviews across various platforms, driving customer satisfaction and improving online reputation. This guide will walk you through what these tools do, their typical costs, essential integrations, and how to choose the best solution to harness the voice of your customer and foster growth.
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