Top 35 Popular Customer Engagement Software

Salesforce Service Cloud is a leading customer service and field service management solution designed to help businesses of all sizes deliver seamless, personalized support across every channel. It unifies agent workflows, empowers self-servic... Read more

Salesforce Marketing Cloud is a leading customer relationship management (CRM) and digital marketing platform designed to help businesses of all sizes build stronger customer relationships and drive revenue growth. It provides a unified view o... Read more

Adobe Marketo Engage is a leading marketing automation platform designed for B2B marketers. It empowers teams to orchestrate sophisticated, multi-channel campaigns, personalize customer experiences with AI, and drive revenue growth. By seamles... Read more

Genesys Cloud CX is a comprehensive, AI-powered experience orchestration platform designed to transform how businesses connect with their customers. This all-in-one solution unifies your contact center, integrating teams, tools, and interactio... Read more

ServiceNow Customer Service Management (CSM) is a leading cloud-based solution designed to empower organizations to deliver exceptional customer experiences. By automating workflows, streamlining case management, and providing a unified platfo... Read more

Braze is a comprehensive customer engagement platform designed to help brands build lasting relationships with their audience. It empowers marketers to collect, analyze, and act on customer data from any source, enabling personalized and real-... Read more

Sprout Social is a comprehensive social media management platform designed to empower businesses of all sizes. It centralizes your social media efforts, offering tools for monitoring brand mentions, engaging with your audience, analyzing perfo... Read more

Apollo.io is a leading sales intelligence and engagement platform designed to empower sales and marketing teams. It provides a comprehensive suite of tools for prospecting, data enrichment, outreach automation, and performance analytics. With ... Read more

SAP Customer Experience is a comprehensive suite of cloud-based Customer Relationship Management (CRM) software designed to help businesses of all sizes manage and optimize customer interactions across the entire customer lifecycle. It integr... Read more

CXone Mpower is a comprehensive cloud contact center platform designed to empower businesses with the tools they need to deliver exceptional customer experiences. Featuring native applications for ACD/IVR, omnichannel routing, workforce engage... Read more

Yotpo is a comprehensive eCommerce marketing platform designed to help brands accelerate direct-to-consumer growth. Integrating solutions for user-generated content (UGC) collection – including reviews and visual marketing – with loyalty progr... Read more

SendGrid is a cloud-based email delivery platform designed to help businesses of all sizes reliably send transactional and marketing emails. It simplifies email infrastructure management, ensuring high deliverability rates and providing detail... Read more

EngageBay is a comprehensive, cloud-based CRM and marketing automation platform designed to help businesses of all sizes acquire, engage, and convert leads. Combining essential tools like email marketing, marketing automation, a robust CRM, so... Read more

Hotjar is a powerful digital experience insights platform designed to help businesses understand user behavior and optimize their online presence. By combining heatmaps, session recordings, surveys, and feedback tools, Hotjar provides a holist... Read more

Birdeye is a leading AI-powered experience marketing platform designed to help local and multi-location businesses build and maintain a stellar online reputation. It streamlines review management, social media marketing, local listing accuracy... Read more

Alchemer is a leading feedback and data collection platform designed for organizations seeking to deeply understand their customers and employees. Offering a robust alternative to both SurveyMonkey and Qualtrics, Alchemer provides advanced fea... Read more

Sogolytics is a comprehensive customer and employee experience management (CXM) platform designed to help organizations collect, analyze, and act on feedback. Offering a suite of tools including survey creation, polling, quizzes, and form buil... Read more

Typeform is a leading online form builder designed to make data collection engaging and effective. Unlike traditional forms, Typeform presents questions one at a time, creating a conversational experience that boosts completion rates and provi... Read more

Front is a leading customer communication platform designed to empower support, sales, and success teams to deliver exceptional customer experiences. By seamlessly integrating email with modern messaging channels like chat, SMS, and social med... Read more

Userlike is a leading customer communication platform designed to help businesses of all sizes connect with their audience across multiple channels. This all-in-one solution centralizes messaging from website chat, WhatsApp, Facebook Messenger... Read more

Lusha is a leading sales intelligence platform designed to empower sales and marketing teams with accurate, compliant B2B data. It streamlines the prospecting process by providing access to contact and company information, enriched with buyer ... Read more

Influitive is a customer advocacy platform designed to help businesses unlock the power of their happiest customers. By building a dedicated community, Influitive enables you to engage advocates through personalized programs, rewarding them fo... Read more

TeamSupport is a cloud-based customer support solution specifically designed for B2B SaaS companies. Going beyond traditional ticketing systems, TeamSupport focuses on understanding customer health at the account level, enabling businesses to ... Read more

Zenvia Conversion is a leading conversational marketing platform built for eCommerce businesses seeking to enhance customer engagement and drive sales. It consolidates customer communications from WhatsApp, Facebook Messenger, and Instagram in... Read more

WATI is a conversational AI platform designed to help businesses leverage the power of WhatsApp for enhanced customer engagement. It automates marketing campaigns, streamlines sales processes, provides efficient customer support, and improves ... Read more

Campaign Monitor by Marigold is a leading email marketing and cross-channel marketing automation platform designed for businesses of all sizes. It empowers marketers to create beautiful, branded email campaigns with an intuitive drag-and-drop ... Read more

Zoho Campaigns is a comprehensive email and SMS marketing platform designed to help businesses of all sizes connect with their audience, nurture leads, and drive conversions. It offers a user-friendly interface for creating, automating, and a... Read more

monday CRM is a powerful, no-code customer relationship management solution built on the flexible monday.com Work OS. Designed for small to medium-sized businesses, it centralizes your entire sales process – from initial lead capture and pipel... Read more

Apptivo is a comprehensive, cloud-based business management platform designed to streamline operations for businesses of all sizes. It combines CRM functionality – including lead management, opportunity tracking, and marketing automation – wi... Read more

Pipefy is a leading low-code automation platform designed to streamline business processes and boost team productivity. It empowers organizations to digitally transform operations across departments like Procurement, Finance, HR, and IT. With... Read more

Vivantio is a robust, cloud-based service management platform designed to optimize workflows for both internal IT and external customer-facing teams. Offering enterprise-level functionality with a flexible, configurable interface, Vivantio emp... Read more

CustomerHero is a powerful online survey and feedback collection platform designed to help businesses understand their customers, employees, and market. It enables users to create professional surveys, quizzes, and forms with a wide range of ... Read more

LeadSquared is a robust CRM and marketing automation platform designed to empower businesses of all sizes to capture, nurture, and convert leads more effectively. This cloud-based solution streamlines sales processes, enhances marketing campai... Read more

Tremendous is a leading global incentive platform that empowers businesses to reward customers, employees, and research participants with a wide range of digital rewards. Founded in 2010, Tremendous simplifies the complex process of internatio... Read more

Formaloo is a powerful no-code platform designed to help businesses of all sizes build custom forms, databases, and applications. It empowers teams to collect, organize, and analyze data efficiently, fostering collaboration and informed decisi... Read more