Business Telephony Systems
What is telephony software?
Telephony software, often referred to as a Voice over Internet Protocol (VoIP) system or cloud phone system, is a modern digital communication solution that enables businesses to make and receive calls using an internet connection instead of traditional phone lines. This innovative software comes packed with powerful features like intelligent call routing, voicemail-to-email transcription, and caller ID, significant...
Curated List of Software
At a glance
Showing 265 products
Nextiva
4.4
AI-Powered Communication for Exceptional Customer Experiences
Nextiva is a leading unified customer experience (CX) platform designed to streamline and enhance all business communications. It consolidates voice, video, chat, social media, email, and more into a single, AI-driven solution. With an open a...
8x8 Work
3.9
Unified Communications for a Connected Workforce
8x8 Work is a comprehensive cloud communications platform designed to unify all your business interactions – voice, video, chat, and APIs – into a single, seamless experience. Empower your team with robust, secure, and scalable communication t...
Talkdesk
4.5
Empowering Exceptional Customer Experiences.
Talkdesk is a leading cloud-based contact center platform designed to help businesses of all sizes deliver exceptional customer experiences. By providing agents with a unified 360-degree view of the customer, Talkdesk enables personalized inte...
Dialpad
4.1
Unified Cloud Communications for Modern Teams
Dialpad is a comprehensive cloud communication platform designed to streamline business interactions. Offering a unified solution for calling, contact center management, and sales outreach, Dialpad integrates voice, video, messaging, and meeti...
AI-Powered Customer Experience Orchestration
Genesys Cloud CX is a comprehensive, AI-powered experience orchestration platform designed to transform how businesses connect with their customers. This all-in-one solution unifies your contact center, integrating teams, tools, and interactio...
Twilio
4.5
Powering Customer Connections Through Programmable Communications
Twilio is a leading cloud communications platform that enables developers to build and integrate communication capabilities – including SMS, voice, video, email, and authentication – directly into their applications. By leveraging APIs, Twili...
Reliable Cloud Phone Systems for Modern Teams
Vonage Business Communications delivers a comprehensive, cloud-based VoIP phone system designed to empower businesses of all sizes. Featuring over 40 calling features, including seamless mobile and desktop integration, voicemail-to-email trans...
CXone Mpower
4.1
AI-Powered Cloud Contact Center for Exceptional Customer Experiences
CXone Mpower is a comprehensive cloud contact center platform designed to empower businesses with the tools they need to deliver exceptional customer experiences. Featuring native applications for ACD/IVR, omnichannel routing, workforce engage...
GoTo Connect
4.6
Unified Communications for Growing Businesses.
GoTo Connect is a comprehensive cloud communications solution designed for small and medium-sized businesses (SMBs). It combines a robust VoIP phone system, high-quality video conferencing, and integrated business messaging into a single, easy...
Ringover
4.7
Cloud Phone Systems for Growing Businesses
Ringover is a leading cloud-based business phone system designed for startups and SMEs. It simplifies communication by offering a comprehensive suite of features – including call routing, voicemail, call recording, and CRM integrations – witho...
RingCX
4.5
The AI Contact Center for Exceptional Customer Experiences
RingCentral RingCX is a next-generation, AI-powered contact center solution designed to revolutionize how businesses connect with their customers. Combining the power of RingSense™ AI, omnichannel communication capabilities, and seamless integ...
3CX
4.7
Unified Communications for Modern Business
3CX is a comprehensive, software-based PBX solution designed to streamline business communications. Available as a cloud-hosted service or on-premise installation, 3CX offers a complete suite of features including web conferencing, CRM integra...
AI-Powered Omnichannel Contact Center Software
Bright Pattern is a cloud-based contact center solution designed for midsize and enterprise businesses seeking to deliver exceptional customer experiences. Leveraging embedded AI, the platform unifies all customer interaction channels – voice,...
CallHippo
4.5
Global Cloud Phone System for Growing Businesses
CallHippo is a robust, cloud-based VoIP phone system designed to empower startups and small to medium-sized businesses with reliable and scalable communication solutions. Offering both web and mobile applications, CallHippo enables sales, mark...
Bitrix24
4.4
Unified Workspace for Growth
Bitrix24 is a comprehensive, all-in-one workspace designed to streamline business operations. It combines a robust CRM system for managing sales, leads, and customer interactions with powerful project management tools, team collaboration featu...
Kixie: AI-Powered RevComms for Enhanced Sales & Support
Kixie PowerCall is an AI-enhanced revenue communication platform designed to empower high-performing teams. It streamlines calling and texting workflows, integrating seamlessly with popular CRM systems to boost productivity and personalize cus...
CloudTalk
4.6
Smart Call Center Software for Growing Teams
CloudTalk is a cloud-based call center solution designed to empower sales and support teams. Offering over 70 advanced calling features, CloudTalk streamlines communication for startups, SMEs, and e-commerce businesses. With browser and deskto...
Ooma Office
4.6
Scalable Cloud Phone System for Modern Businesses.
Ooma Office is a robust, cloud-based VoIP phone system designed to empower businesses of all sizes with advanced communication tools. Offering a comprehensive suite of features including video conferencing, mobile apps for on-the-go access, an...
VICIdial
4.5
Powerful Open Source Call Center Software
VICIdial is a comprehensive, open-source call center solution designed for businesses of all sizes. It combines a robust predictive dialer with full-featured ACD (Automatic Call Distribution) capabilities, enabling efficient outbound and blend...
XCALLY
5.0
Powering Seamless Omnichannel Contact Center Experiences
XCALLY is a robust omnichannel contact center solution designed to streamline customer interactions and boost agent productivity. It unifies communication channels – including voice, web chat, email, SMS, fax, and social media – into a single,...
CallRail
4.3
Call Tracking & Marketing Analytics for Smarter Growth
CallRail is a leading call tracking and marketing analytics platform designed to help businesses of all sizes optimize their marketing spend and improve customer engagement. By providing detailed insights into phone calls, form submissions, an...
Telnyx Suite
4.8
Telnyx: The leading cloud communications platform for building and scaling innovative applications.
Telnyx is a comprehensive cloud communications platform offering a robust suite of APIs and services for voice, messaging, and IP connectivity. Designed for developers and businesses, Telnyx simplifies the integration of powerful communication...
JustCall
4.4
Unified Business Communication for Growth
JustCall is a comprehensive business communication platform designed to streamline interactions with customers and prospects. Offering voice, SMS, email, and WhatsApp communication channels, JustCall empowers teams to connect effectively and e...
Grasshopper
4.4
Virtual Phone Systems for Growing Businesses
Grasshopper is a leading virtual phone system designed for entrepreneurs and small businesses. It provides a professional business phone presence without the need for expensive hardware or complex setups. Features include toll-free and local n...
MiVoice Business: Unified Communications Powered by AI.
MiVoice Business is a comprehensive, AI-powered unified communications platform designed to enhance collaboration, improve customer experience, and streamline business operations. Offering unparalleled deployment flexibility – on-premises, pri...
Buyer's Guide
Unlock modern business communication with cutting-edge telephony software, also known as VoIP or cloud phone systems. This essential technology transforms how businesses connect, enabling crystal-clear calls over the internet, replacing costly traditional landlines. Discover how these versatile solutions offer advanced features like intelligent call routing, voicemail-to-email, and seamless integrations with your existing business tools, driving efficiency for customer service and contact center teams. Explore flexible, cost-effective options that empower your workforce to communicate from anywhere, on any device. This guide dives into what telephony software is, its typical costs, primary uses, and how it integrates with your tech stack to streamline operations and enhance customer interactions.
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