Customer Success Software
What is Customer Success Software and How Does It Work?
Customer success software is a powerful solution designed to help businesses proactively monitor and enhance overall customer satisfaction on an ongoing basis. It achieves this by integrating and analyzing critical data from your existing customer relationship databases – including customer service in...
Curated List of Software
At a glance
Showing 179 products
Gainsight CS
4.1
Empowering Customer Success Teams for Revenue Growth
Gainsight Customer Success (CS) is a leading customer success platform designed to help businesses proactively manage the post-sale customer journey. It provides a centralized hub for customer health monitoring, risk identification, and opport...
Empowering Exceptional Customer Experiences.
HubSpot Service Hub is a comprehensive, cloud-based customer service solution designed to help businesses of all sizes deliver outstanding support. It centralizes customer communication, streamlines ticket management, and provides powerful too...
Grow Your Business with Smarter CRM.
Salesforce Starter is a comprehensive Customer Relationship Management (CRM) solution tailored for small and medium-sized businesses. It unifies sales, marketing, customer service, and commerce functionalities into a single, powerful platform....
ChurnZero
4.5
Proactive Customer Success: Reduce Churn & Drive Revenue
ChurnZero is a leading customer success platform designed to help subscription-based businesses proactively reduce churn and maximize customer lifetime value. By integrating with key business systems like CRM, support, and product analytics to...
Rocketlane
4.9
Client-Focused PSA for Professional Services Automation
Rocketlane is a modern Professional Services Automation (PSA) platform designed to streamline project management, resource allocation, and time tracking for service-based businesses. It centralizes your operations, enabling efficient project d...
Empowering Customer Education for Growth.
Thought Industries is a robust learning management system (LMS) and course authoring platform designed for businesses looking to deliver exceptional customer, partner, and professional development experiences. This cloud-based solution enables...
Build Thriving Online Communities
Higher Logic Vanilla is a comprehensive community engagement platform designed to help businesses build and nurture thriving online communities. It combines essential features like forums, Q&A, knowledge bases, and ideation portals into a sing...
TeamSupport
4.8
B2B SaaS Customer Support for Account-Level Insights & Churn Reduction
TeamSupport is a cloud-based customer support solution specifically designed for B2B SaaS companies. Going beyond traditional ticketing systems, TeamSupport focuses on understanding customer health at the account level, enabling businesses to ...
Vivantio
4.2
Streamline Service, Empower Teams.
Vivantio is a robust, cloud-based service management platform designed to optimize workflows for both internal IT and external customer-facing teams. Offering enterprise-level functionality with a flexible, configurable interface, Vivantio emp...
Userpilot
4.3
Drive Product Adoption with Seamless In-App Experiences
Userpilot is a leading product experience platform empowering product and customer success teams to accelerate user onboarding, boost feature adoption, and improve overall product engagement. This cloud-based solution enables the creation of p...
LearnUpon
4.6
Empowering Organizations with Intelligent Learning Solutions
LearnUpon is a robust Learning Management System (LMS) designed to help organizations create, deliver, and track engaging learning experiences. From course authoring tools to AI-powered personalization, LearnUpon streamlines training for emplo...
GUIDEcx
4.9
Streamline Client Onboarding & Project Success.
GUIDEcx is a powerful client onboarding and project management solution designed to enhance customer engagement and drive project efficiency. This SaaS platform empowers teams to deliver exceptional client experiences through automated workflo...
Modjo
4.6
Unlock Customer Insights with Conversation Intelligence.
Modjo is a conversation intelligence platform designed to help businesses understand and improve their customer interactions. By analyzing calls, chats, and other conversational data, Modjo provides actionable insights into customer needs, tea...
Bettermode
4.6
Build thriving branded communities to connect with your customers.
Bettermode is a comprehensive, all-in-one community platform designed to help businesses build and manage thriving branded communities. It empowers organizations to foster deeper customer engagement, gather valuable feedback, and drive brand l...
Front
4.5
Unified Customer Communication for Modern Teams
Front is a leading customer communication platform designed to empower support, sales, and success teams to deliver exceptional customer experiences. By seamlessly integrating email with modern messaging channels like chat, SMS, and social med...
Bitrix24
4.4
Unified Workspace for Growth
Bitrix24 is a comprehensive, all-in-one workspace designed to streamline business operations. It combines a robust CRM system for managing sales, leads, and customer interactions with powerful project management tools, team collaboration featu...
Custify
5.0
Empowering SaaS Growth Through Customer Success
Custify is a robust customer success platform specifically designed for SaaS businesses. It helps teams proactively manage customer relationships, reduce churn, and drive revenue growth. Key features include real-time customer health scoring, ...
Agile CRM
4.2
Streamline Sales, Marketing & Customer Support.
Agile CRM is a comprehensive, cloud-based Customer Relationship Management (CRM) solution designed to help growing businesses manage sales, marketing, and customer service efforts from a single, unified platform. It automates key processes, ce...
EngageBay: All-in-One CRM & Marketing Automation for Growth
EngageBay is a comprehensive, cloud-based CRM and marketing automation platform designed to help businesses of all sizes acquire, engage, and convert leads. Combining essential tools like email marketing, marketing automation, a robust CRM, so...
Method CRM
4.5
Seamless QuickBooks Integration for Enhanced Customer Management
Method CRM is the leading CRM solution designed specifically for QuickBooks users. It bridges the gap between accounting and customer relationship management, providing a real-time, two-way synchronization of data. This eliminates manual data ...
Pipefy
4.4
Automate Your Workflows, Empower Your Team.
Pipefy is a leading low-code automation platform designed to streamline business processes and boost team productivity. It empowers organizations to digitally transform operations across departments like Procurement, Finance, HR, and IT. With...
Seamless Customer Conversations: Live Chat & Messaging for Growth
TeamSupport Messaging & Live Chat is a powerful, enterprise-grade communication platform designed to unify customer interactions across support, sales, and marketing teams. This solution enables businesses to deliver personalized experiences, ...
servis.ai
4.8
Streamline Operations, Empower Sales.
Servis.ai is a comprehensive Business Operations Management Platform designed to help teams organize their work, gain real-time visibility into key processes, and boost productivity. Formerly known as FreeAgent CRM, Servis.ai provides a powerf...
UserGuiding
4.6
Simplify User Onboarding & Drive Product Adoption
UserGuiding is a leading digital adoption platform designed to help product teams accelerate user onboarding, increase feature adoption, and reduce support costs. This no-code solution allows you to create interactive guides, walkthroughs, and...
Mixmax
4.5
Smarter Email for Sales & Productivity
Mixmax is a powerful email communication and sales productivity platform designed to help businesses streamline their outreach, build stronger relationships, and close more deals. It combines the familiarity of email with advanced features lik...
Buyer's Guide
Building and nurturing strong customer relationships is crucial for sustained revenue growth, efficient resource allocation, and attracting new clients. However, small and midsize businesses (SMBs) often face the challenge of limited staffing, making it difficult to proactively monitor and enhance their customer experience. Discover how dedicated customer success software can bridge this gap, empowering your business to thrive.
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