Customer Retention Software
What is Customer Retention Software and why is it essential for businesses?
Customer Retention Software is a suite of tools designed to help businesses keep their existing customers engaged, satisfied, and loyal. It focuses on understanding customer behavior, personalizing interactions, and proactively addressing...
Curated List of Software
Showing 44 products
Braze
4.6
Unified Customer Engagement for Growth
Braze is a comprehensive customer engagement platform designed to help brands build lasting relationships with their audience. It empowers marketers to collect, analyze, and act on customer data from any source, enabling personalized and real-...
MoEngage
4.4
AI-Powered Customer Engagement for Growth
MoEngage is a comprehensive customer engagement platform designed to help businesses build stronger customer relationships and drive revenue growth. Leveraging AI-driven insights, MoEngage enables marketers and product teams to orchestrate per...
Unlock Customer Insights & Drive Growth with Qualtrics XM
Qualtrics CustomerXM is a powerful customer experience management (CXM) platform that empowers businesses to capture, analyze, and act on customer feedback across all touchpoints. From surveys and web analytics to social media monitoring and c...
Hotjar
4.6
Unlock User Insights: Heatmaps, Recordings & Feedback for Website Growth
Hotjar is a powerful digital experience insights platform designed to help businesses understand user behavior and optimize their online presence. By combining heatmaps, session recordings, surveys, and feedback tools, Hotjar provides a holist...
ChurnZero
4.5
Proactive Customer Success: Reduce Churn & Drive Revenue
ChurnZero is a leading customer success platform designed to help subscription-based businesses proactively reduce churn and maximize customer lifetime value. By integrating with key business systems like CRM, support, and product analytics to...
Campaign Monitor: Streamline Your Marketing with Powerful Cross-Channel Automation
Campaign Monitor by Marigold is a leading email marketing and cross-channel marketing automation platform designed for businesses of all sizes. It empowers marketers to create beautiful, branded email campaigns with an intuitive drag-and-drop ...
Planhat
4.7
The Customer Success Platform for Growth
Planhat is a leading customer success platform designed to help businesses acquire, retain, and grow their customer base. It acts as a central hub for sales, service, and customer success teams, unifying data from across your tech stack to pro...
Optimove
4.3
Customer-Led Marketing for Growth
Optimove is a leading customer-led marketing platform designed to help businesses orchestrate personalized, multichannel campaigns. By leveraging customer data and advanced analytics, Optimove empowers marketers to understand individual custom...
Whatfix
4.5
Unlock Application Potential: Drive User Adoption & ROI
Whatfix is a leading Digital Adoption Platform (DAP) that empowers organizations to maximize the value of their software investments. Leveraging the power of GenAI, Whatfix provides in-app guidance, hands-on training through simulated environm...
Marigold Engage: Unified Customer Engagement for Enhanced Marketing ROI
Marigold Engage is a comprehensive, multi-channel marketing automation platform designed to help businesses build stronger customer relationships and drive revenue growth. It centralizes customer data, enabling personalized experiences across ...
Screeb
4.4
Understand Your Users, Improve Your Product.
Screeb is a powerful product analytics platform designed to help businesses deeply understand user behavior and drive product improvements. By combining session recording, in-app surveys, and feedback collection, Screeb provides a holistic vie...
Reputation Management Software for Multi-Location Brands
ReviewTrackers is a leading reputation management software designed to help multi-location businesses monitor, manage, and respond to online reviews. The platform aggregates reviews from over 100 sites, including Google, Facebook, and TripAdvi...
Catalyst
4.3
Empowering Customer Success Teams for Growth
Catalyst is a leading Customer Success Platform designed to help businesses centralize customer data, proactively manage customer health, and scale their customer journey programs. Built by Customer Success professionals, Catalyst offers rapid...
GUIDEcx
4.9
Streamline Client Onboarding & Project Success.
GUIDEcx is a powerful client onboarding and project management solution designed to enhance customer engagement and drive project efficiency. This SaaS platform empowers teams to deliver exceptional client experiences through automated workflo...
Personalized E-commerce Marketing Automation
Marigold Engage by Sailthru is a robust marketing automation platform designed specifically for e-commerce businesses. It empowers marketers to deliver highly personalized, multi-channel experiences to customers based on a unified, 360-degree ...
Emma: Smart Email Marketing for Growing Businesses.
Emma by Marigold is a robust email marketing platform designed to empower businesses of all sizes to create, send, and analyze effective email campaigns. It offers advanced segmentation, automation, and personalization features, enabling marke...
Pushwoosh
4.3
Omnichannel Engagement for Growth
Pushwoosh is a comprehensive customer engagement platform designed to help businesses connect with their audience across multiple channels. Offering push notifications, in-app messages, email, SMS, and WhatsApp messaging, Pushwoosh streamlines...
Custify
5.0
Empowering SaaS Growth Through Customer Success
Custify is a robust customer success platform specifically designed for SaaS businesses. It helps teams proactively manage customer relationships, reduce churn, and drive revenue growth. Key features include real-time customer health scoring, ...
LiveAgent
4.3
Unified Customer Service Software with AI-Powered Chat
LiveAgent is a comprehensive, cloud-based help desk solution designed to streamline customer support operations for businesses of all sizes. Offering a robust suite of features including live chat, ticketing, automation, and a knowledge base, ...
Freshsuccess
4.9
Proactive Customer Success for Increased Retention & Growth
Freshsuccess is a robust, cloud-based Customer Success Management (CSM) platform empowering teams to proactively manage customer relationships, minimize churn, and maximize account expansion. It centralizes customer data, providing a 360-degre...
Talon.One
4.6
Enterprise-Grade Promotion Management for Growth
Talon.One is a comprehensive, cloud-based promotion engine empowering enterprises to design, deploy, and analyze sophisticated marketing campaigns. It centralizes the management of coupons, discounts, loyalty programs, referral schemes, and b...
Skeepers: Activate Customer Data for Personalized Marketing
Skeepers Customer Data Activation is a powerful, AI-driven marketing platform designed to help businesses unlock the full potential of their customer data. By unifying online and offline data sources, Skeepers enables marketers to create highl...
Marigold Engage+: Enterprise-Grade Multi-Channel Campaign Management for Customer Engagement
Marigold Engage+ is a robust, enterprise-level multi-channel campaign management platform designed to help businesses leverage their customer data for personalized and automated marketing experiences. It empowers marketers to orchestrate campa...
Amperity
4.7
Unified Customer Data for Smarter Marketing
Amperity is a leading Customer Data Platform (CDP) that empowers businesses to create a single, unified view of their customers. By connecting data from various sources – including marketing automation systems, CRM platforms, e-commerce sites,...
Raaft
4.9
Reduce Churn & Recover Revenue: No-Code Cancellation Flows
Raaft is a powerful, cloud-based SaaS platform designed to help businesses proactively reduce customer churn and recover lost revenue. By offering no-code cancellation flows, Raaft allows companies to understand *why* customers are leaving, of...
Buyer's Guide
In today's competitive landscape, retaining existing customers is often more profitable than acquiring new ones. Customer Retention Software empowers businesses to build stronger relationships, foster loyalty, and reduce churn. This guide will explore how these powerful tools help you understand your customers better, personalize their experience, and proactively address their needs. Discover the core functionalities, understand typical pricing models, learn about crucial integrations, and gain insights into how to choose the best solution to keep your customers happy and engaged.
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