Social CRM Software
What is Social CRM software and why is it important for businesses?
Social CRM (Customer Relationship Management) software is a technology solution that integrates social media channels into a company's overall CRM strategy. It allows businesses to monitor social conversations, engage with customers directly on platforms like Twitter, Facebook, and LinkedIn, and leverage this data to build stronger...
Curated List of Software
At a glance
Showing 72 products
Streamline Your Social Media, Amplify Your Results.
Sprout Social is a comprehensive social media management platform designed to empower businesses of all sizes. It centralizes your social media efforts, offering tools for monitoring brand mentions, engaging with your audience, analyzing perfo...
Sprinklr
4.5
Unified Social Media Management for Enhanced Brand Engagement.
Sprinklr is a comprehensive social media management platform designed to help businesses of all sizes manage their social presence, engage with customers, and analyze performance. It offers a unified solution for social engagement, listening, ...
Agorapulse
4.7
Streamline Social Media Management for Teams.
Agorapulse is a comprehensive social media management platform designed to help businesses and agencies effectively manage their social presence. It offers tools for social inbox management, content scheduling and publishing, influencer identi...
Bitrix24
4.4
Unified Workspace for Growth
Bitrix24 is a comprehensive, all-in-one workspace designed to streamline business operations. It combines a robust CRM system for managing sales, leads, and customer interactions with powerful project management tools, team collaboration featu...
Freshsales
4.3
Streamline Sales, Accelerate Growth.
Freshsales is a robust, cloud-based sales force automation (SFA) platform designed to empower businesses of all sizes to manage their sales processes effectively. From lead capture and nurturing to deal closure and customer relationship manage...
Insightly
3.9
Streamline Sales & Build Customer Relationships.
Insightly is a powerful CRM designed to help businesses of all sizes manage sales, marketing, and customer service. It offers a centralized platform to track leads, opportunities, and customer interactions, improving team collaboration and boo...
EngageBay: All-in-One CRM & Marketing Automation for Growth
EngageBay is a comprehensive, cloud-based CRM and marketing automation platform designed to help businesses of all sizes acquire, engage, and convert leads. Combining essential tools like email marketing, marketing automation, a robust CRM, so...
SugarCRM
3.7
Empowering Sales, Marketing, and Service for Sustainable Growth.
SugarCRM is a leading cloud-based Customer Relationship Management (CRM) platform designed to unify your sales, marketing, and customer service efforts. It provides a comprehensive suite of tools to enhance productivity, drive revenue growth, ...
Khoros Care
4.6
Enterprise-Grade Customer Care for the Digital Age
Khoros Care is a comprehensive customer care platform designed for enterprises managing complex, multi-channel customer interactions. It empowers businesses to deliver exceptional support experiences across web, mobile, social media, messaging...
Oktopost
4.6
Unlock B2B Social ROI
Oktopost is a leading B2B social media management platform designed to help marketing teams amplify their brand presence, drive engagement, and demonstrably prove the return on investment (ROI) of their social media efforts. Offering comprehen...
Sendible
4.3
Agency Social Media Management – Scale Your Client Success.
Sendible is a comprehensive social media management platform designed specifically for agencies. It centralizes all your social networks, enabling efficient scheduling, monitoring, engagement, and reporting for multiple clients. Sendible strea...
Copper
4.7
The CRM that Works Beautifully with Google Workspace
Copper is a cloud-based CRM solution specifically designed to integrate seamlessly with Google Workspace. It empowers sales teams to build stronger customer relationships, automate workflows, and close more deals directly within their familiar...
Thryv
4.3
Simplify Small Business Management – All-in-One.
Thryv is a comprehensive, all-in-one business management platform designed to empower small businesses. It consolidates essential tools – including CRM, contact management, marketing automation (SMS & email), online listings, reputation monito...
Simplify360
4.4
Unified Customer Support for Exceptional Experiences
Simplify360 is an AI-powered customer support platform designed to centralize all your customer interactions. It streamlines support operations, enhances agent productivity, and delivers exceptional customer experiences. Key features include a...
SocialPilot
4.4
Streamline Your Social Media Management.
SocialPilot is a comprehensive social media scheduling and analytics tool designed for small to medium-sized businesses and agencies. It empowers users to efficiently manage multiple social media accounts from a single dashboard, offering feat...
Locobuzz
4.3
Unified Digital CX Management for Brand Success
Locobuzz is a comprehensive SaaS platform designed to help businesses manage and optimize their digital customer experience. Leveraging AI, machine learning, and big data analytics, Locobuzz provides a unified solution for social listening, re...
WATI
4.7
Automate WhatsApp for Sales, Marketing & Support
WATI is a conversational AI platform designed to help businesses leverage the power of WhatsApp for enhanced customer engagement. It automates marketing campaigns, streamlines sales processes, provides efficient customer support, and improves ...
Crisp
4.7
Unified Customer Messaging for Growth
Crisp is a comprehensive, all-in-one customer messaging platform designed to streamline communication and enhance customer satisfaction. It consolidates live chat, email, messaging apps (Messenger, Twitter, SMS), and a robust CRM into a single...
folk
4.4
Build Stronger Relationships, Close More Deals.
folk is a modern CRM platform designed to help businesses of all sizes manage and nurture their relationships. From sales and recruiting to fundraising and partnerships, folk provides a centralized hub for tracking interactions, managing pipel...
Highrise
4.6
Streamline Your Sales & Customer Relationships
Highrise is a user-friendly CRM designed to help businesses of all sizes manage leads, track customer interactions, and improve sales processes. It provides a centralized database for contact information, allowing teams to collaborate effectiv...
Kommo
4.3
Messenger CRM for Sales Teams
Kommo is a powerful CRM designed specifically for businesses that prioritize communication through messaging apps. It centralizes all customer interactions – chat, calls, emails – within a unified platform, enabling sales teams to build strong...
Re:amaze
4.9
Unified Customer Support for Enhanced Engagement and Conversions.
Re:amaze is a cloud-based helpdesk solution designed to streamline customer communication and support across multiple channels. It empowers businesses to manage interactions from email, live chat, social media (Facebook, Twitter, Messenger), a...
Jobin.cloud
4.8
Smart Sourcing & Engagement for High-Impact Teams
Jobin.cloud is a powerful all-in-one SaaS platform designed to streamline the process of finding and engaging the right talent and prospects. Built for Recruiters, Marketers, Salespeople, Entrepreneurs, and Small Business Owners, Jobin.cloud c...
SalesSeek
4.4
Visualize Your Pipeline, Accelerate Revenue.
SalesSeek is a powerful, visually-driven CRM designed to help growth-focused businesses align their sales and marketing efforts. This all-in-one platform combines essential tools like visual sales funnels, marketing automation, web tracking, a...
Sage CRM
3.8
Streamline Sales, Enhance Customer Relationships, and Grow Your Business.
Sage CRM is a powerful, web-based Customer Relationship Management (CRM) solution designed for small and medium-sized businesses. It empowers sales teams to focus on closing deals by providing instant access to critical customer data, sales pi...
Buyer's Guide
In today's digitally connected world, understanding and engaging with your customers on social media is paramount. Social CRM software empowers businesses to integrate social media interactions directly into their customer relationship management strategies, providing a unified view of customer conversations and sentiment. This guide will help you navigate the world of Social CRM, covering its core functionalities, typical pricing structures, essential integrations, and key considerations to help you select the best solution for enhancing customer engagement and loyalty.
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