Issue Tracking Software
What is Issue Tracking Software and Why is it Crucial for Your Business?
Issue tracking software is a vital business tool designed to efficiently monitor, manage, and resolve problems across various departments, from customer support and IT help desks to internal operations. Whether issues are raised by employees regarding workflows or by customers concerning products/services, these powerful sol...
Curated List of Software
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Showing 188 products
Streamline IT Support & Deliver Exceptional Service
Jira Service Management is a leading IT service management (ITSM) solution built on the powerful Jira platform. Designed for modern IT teams, it helps organizations efficiently manage requests, resolve incidents, and deliver exceptional servic...
ServiceNow CSM: Effortless Customer Service, Automated.
ServiceNow Customer Service Management (CSM) is a leading cloud-based solution designed to empower organizations to deliver exceptional customer experiences. By automating workflows, streamlining case management, and providing a unified platfo...
Streamline Workflows, Collaborate Effectively, and Track Progress.
Zoho Projects is a comprehensive, cloud-based project management solution designed to help teams of all sizes plan, track, and deliver projects on time and within budget. Featuring robust tools for task management, time tracking, bug tracking,...
Freshservice
4.3
Streamline IT, Empower Support.
Freshservice is a modern, cloud-based IT service management (ITSM) solution designed to help businesses of all sizes deliver exceptional IT support. Built on ITIL best practices, Freshservice simplifies help desk operations, automates workflow...
Build Connected Experiences with the World's #1 Low-Code Platform
Salesforce App Cloud is a comprehensive low-code development platform empowering businesses to rapidly build and deploy custom applications. It unifies tools like Force.com, Heroku Enterprise, and Lightning to accelerate app development, conne...
TeamSupport
4.8
B2B SaaS Customer Support for Account-Level Insights & Churn Reduction
TeamSupport is a cloud-based customer support solution specifically designed for B2B SaaS companies. Going beyond traditional ticketing systems, TeamSupport focuses on understanding customer health at the account level, enabling businesses to ...
ServiceDesk Plus: Streamline IT Support & Asset Management
ManageEngine ServiceDesk Plus is a comprehensive, cloud-based IT help desk and asset management solution designed for businesses of all sizes. It empowers IT teams to efficiently manage service requests, track assets, and implement ITIL best p...
Streamline IT Support & Asset Management.
SolarWinds Service Desk is a comprehensive IT Service Management (ITSM) solution designed to help organizations deliver exceptional IT support and effectively manage their assets. This cloud-based platform streamlines workflows, improves visib...
SysAid
4.7
AI-Powered ITSM for Streamlined IT Service Management
SysAid is a comprehensive, AI-driven ITSM platform designed to optimize IT service delivery for businesses of all sizes. Leveraging the power of Artificial Intelligence, SysAid offers features like AI Agents and chatbots to automate ticket man...
Bitrix24
4.4
Unified Workspace for Growth
Bitrix24 is a comprehensive, all-in-one workspace designed to streamline business operations. It combines a robust CRM system for managing sales, leads, and customer interactions with powerful project management tools, team collaboration featu...
Shortcut
4.9
Agile Project Management for Software Teams
Shortcut is a cloud-based project management platform designed specifically for software development teams. It streamlines the entire software development lifecycle, from initial planning and story creation to building, testing, and launch. Sh...
Quickbase
4.6
Build Powerful Apps, No Code Required.
Quickbase is a leading no-code application platform empowering businesses to rapidly build and deploy custom solutions without traditional programming. Designed for complex projects and workflows, Quickbase enables teams to connect data across...
Vivantio
4.2
Streamline Service, Empower Teams.
Vivantio is a robust, cloud-based service management platform designed to optimize workflows for both internal IT and external customer-facing teams. Offering enterprise-level functionality with a flexible, configurable interface, Vivantio emp...
Issuetrak
4.8
Streamlined Ticketing for Efficient Help Desk Management
Issuetrak is a robust ticketing system designed to streamline help desk operations and improve issue resolution for businesses of all sizes. It allows teams to easily track, manage, and resolve customer support requests, IT incidents, and othe...
TOPdesk
4.4
Streamlining Service Management for IT Teams
TOPdesk is a comprehensive service management platform designed to empower busy IT teams and organizations to deliver exceptional service. Offering a robust suite of ITIL-based features, including incident, asset, and knowledge management, TOP...
Kayako
4.1
Unified Customer Service for Growing Businesses
Kayako is a comprehensive, AI-powered customer service platform designed to unify all your customer interactions. It consolidates support channels – email, social media, live chat, and messaging apps – into a single workspace, empowering your ...
Secure Remote IT Support for Growing Businesses
LogMeIn Resolve is a comprehensive, cloud-based IT support solution designed to empower SMBs with the tools they need to efficiently manage and resolve IT issues. Combining remote access, proactive monitoring, conversational ticketing, and no-...
Streamline IT Support & Network Monitoring
Spiceworks Cloud Help Desk is a comprehensive IT management solution designed to simplify help desk operations and provide robust network monitoring. It allows IT professionals to track network devices, software installations, and critical ale...
HelpDesk
4.6
Streamline Support, Delight Customers.
HelpDesk is a powerful yet intuitive ticketing system designed to revolutionize your customer support. It centralizes all customer communications, enabling your team to efficiently manage, track, and resolve issues. By converting inquiries int...
InvGate: Streamline IT Service Management & Asset Tracking
InvGate Service Management is a comprehensive, web-based IT service desk solution designed to optimize IT operations across multiple departments. It combines robust IT service management (ITSM) capabilities – including incident, problem, and c...
Streamline IT, Empower Your Business.
Alloy Navigator is a comprehensive IT Service Management (ITSM) and IT Asset Management (ITAM) platform designed to help organizations of all sizes optimize their IT operations. It provides robust workflow automation, intelligent data relatio...
HappyFox: Streamline Customer Support & Boost Satisfaction
HappyFox is a cloud-based help desk and customer support software designed to simplify ticket management and enhance customer interactions. It consolidates support requests from email, voice, chat, social media, and mobile channels into a unif...
Streamline Support, Empower Your Team.
Faveo Helpdesk is a cloud-based ticketing system designed to simplify and automate your customer support operations. Ideal for startups, SMEs, and enterprises, Faveo offers unlimited agent access, robust customer service management, incident t...
SolarWinds Web Help Desk: Streamline IT Support & Asset Management
SolarWinds Web Help Desk is a robust, customizable IT service management solution designed to help businesses of all sizes efficiently manage IT assets, streamline help desk operations, and improve customer support. This cloud-based platform o...
osTicket
4.3
Streamline Support with Open-Source Ticket Management
osTicket is a powerful, open-source customer support ticketing system designed to help businesses of all sizes manage and resolve customer inquiries efficiently. It provides a centralized platform for collecting, organizing, and prioritizing s...
Buyer's Guide
Navigating the vast landscape of issue tracking solutions can be challenging. This comprehensive buyer's guide is designed to simplify your search, helping you understand the core benefits of issue tracking software, how it can transform your operations, and providing actionable insights to select the perfect tool that aligns with your unique business requirements. Optimize workflows, boost efficiency, and enhance customer satisfaction with the right choice.
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